| Don’t get too confused by management jargon. To operate a profitable business, there are a small number of key factors to that drive success. We call them “The Things to Get Right”, because that’s what they are. There are many generic success factors across different industries or professions. Some can also be specific or unique to certain markets and industries.
If you are in services, it’s a bit more straight-forward:


For larger, more vertically integrated businesses, there is more in the mix:

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