• Some practices have a tendency to be more supply driven rather than client driven
• If your role is to manage a firm and generate fees, you tend to focus more on the latter
• Heavy investment in IT is expected to yield significant performance improvements
• Uniquely focusing on productivity performance will deliver the desired profitability

Our Practice Management Improvement Program (PMIP) focuses on a critical appraisal of how your practice is performing against industry benchmarks, indeed quantification of the performance gap. It is modeled on our experience with law firms where Principals are invariably focused on clients and fee generation.

Setting up the right systems to deliver these results involves more than just focus on the billable hour. You need to provide the right framework in order to enable staff to hit their targets.